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A Cross-Sectional And Mixed-Method Assessment Of Safety Culture And Safety Climate At A Regional Airline, Micah S. Walala

Open Access Dissertations

The researcher applied a mixed methods approach to conduct a cross-sectional assessment of the safety culture, safety climate, and SMS at a regional airline in the United States. Data collection techniques were comprised of interview, on-line-survey, and a focus group activity. Participants in the current study were maintenance technicians, flight attendants, dispatchers, pilots, and managers. Results indicated significant differences of perception of safety climate, safety culture, and Safety Management System between the maintenance technicians and flight attendants. The length of time a participant had worked at the subject airline and age of the participant appeared to be significant factors of …