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Identifying And Prioritizing Critical Success Factors For Fixed Base Operators In The United States: A Mixed Method Approach, Yu Wang

Open Access Dissertations

Fixed Base Operators (FBOs) are major service providers for the general aviation (GA) sector, which closely connect the public with the aviation industry. However, over the past decade, the U.S. GA industry has experienced a decline in the numbers of registered aircraft, pilots, and airports. Due to the fact that FBOs significantly contribute to the aviation industry, further research studies regarding the FBO-sector at a national level are needed. The purpose of this dissertation was to identify and prioritize the critical success factors (CSFs) that promote the success of FBO operations in the United States.

The methodology consisted of a …

A Cross-Sectional And Mixed-Method Assessment Of Safety Culture And Safety Climate At A Regional Airline, Micah S. Walala

Open Access Dissertations

The researcher applied a mixed methods approach to conduct a cross-sectional assessment of the safety culture, safety climate, and SMS at a regional airline in the United States. Data collection techniques were comprised of interview, on-line-survey, and a focus group activity. Participants in the current study were maintenance technicians, flight attendants, dispatchers, pilots, and managers. Results indicated significant differences of perception of safety climate, safety culture, and Safety Management System between the maintenance technicians and flight attendants. The length of time a participant had worked at the subject airline and age of the participant appeared to be significant factors of …