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Total quality management -- Public opinion; Agricultural machinery industry -- Employees -- Attitudes;
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Quality Costing Knowledge, Attitudes, And Perceptions In A Small Manufacturing Company, Adam M. Benner
Quality Costing Knowledge, Attitudes, And Perceptions In A Small Manufacturing Company, Adam M. Benner
Dissertations and Theses @ UNI
The purpose of this research was to identify and assess employee knowledge, attitude, and perception of quality costing in a manufacturing company. The company selected for this research was a small manufacturer of agricultural processing equipment with an undeveloped quality management program. A quality costs questionnaire was discovered from a review of the literature and was slightly modified to gather data from a sample of company employees. The following information was collected from employees: knowledge of common quality costing terminology, attitude towards quality and non-quality concepts, and perception of departments associated with quality costs and the scale of quality costs …