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Missouri University of Science and Technology
Operations Research, Systems Engineering and Industrial Engineering
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A Systems Approach To Evaluating The Effectiveness Of Training Programs, Jesse Michael Haverstick
A Systems Approach To Evaluating The Effectiveness Of Training Programs, Jesse Michael Haverstick
Masters Theses
"The evaluation of the effectiveness of training programs has long been recognized as a necessity in determining the allocation of investment. However, much of industry, today, still does not use an easily administered, systematic, and reliable method for determining training program effectiveness for their salaried (managerial) personnel. It is easily seen that determining training program effectiveness is not a one-shot, one-time event, but a continual process, whose aim, ultimately, is increased productivity. For the effectiveness of a training program to be adequately monitored, these four areas should be measured: (1) trainee attitude, (2) learning, (3) behavior change, and (4) productivity …