Engineering Commons^™

Fixing The Maze: Redesigning The Ksu Johnson Library Map, Gabriella Cumberbatch, Alexa Cosgrove, Katia Alexis, Ipek Erbaz

Senior Design Project For Engineers

The purpose of this report is to research and implement new ways to redesign the KSU Johnson Library map and increase the amount of navigation signage. Through time studies and surveys, the team identified resources that take a long time to find. A second round of time studies and surveys was conducted to ensure that the new implementations, signages, and maps are effective. The team also suggests redesigning the floor plans to make them clearer and easier to understand. Team Scrappy concludes that the redesigned map and library signage have significantly improved the ease of navigation within the Johnson Library. …

Six Sigma Process Improvement For Ksu Mailroom, Raven Pierson, Kailyn Mcleod, Brett Teems, Gabi Tawil

Senior Design Project For Engineers

The Kennesaw State University mailroom on the Marietta Campus is utilized by faculty and students to receive letter mail alongside packages that are delivered directly to the university. The team decided to enhance the mailroom and their way of processing mail and serving their customers. For the best interest of the mailroom, the team went on to implement a Locker System, Appointment/ Card Reader System, as well as office space improvements guided by the Lean Six Sigma concept of 6s. As a result of putting forward these ideals, it was apparent that students and faculty were supportive of the Locker …

Six Sigma Process Improvement For Ksu Mailroom, Raven Pierson, Kailyn Mcleod, Brett Teems, Gabi Tawil

Senior Design Project For Engineers

The Kennesaw State University mailroom on the Marietta Campus is utilized by faculty and students to receive letter mail alongside packages that are delivered directly to the university. The team decided to enhance the mailroom and their way of processing mail and serving their customers. For the best interest of the mailroom, the team went on to implement a Locker System, Appointment/ Card Reader System, as well as office space improvements guided by the Lean Six Sigma concept of 6s. As a result of putting forward these ideals, it was apparent that students and faculty were supportive of the Locker …

Size And Cost Reduction Of The Antenna 3000, Mario Mignott, Austin Deaver, Josh Madaris

Senior Design Project For Engineers

For our senior design project, we have partnered with Compass Technology Group to improve its Antenna 3000 manufacturing process. The Antenna we are working on is not actually called this, but due to NDA regulations, we will disguise it as the Antenna 3000. This will include finding a way to minimize material costs and labor hours involved to assemble this product together. Our minimum success criteria will be to reduce both the manufacturing time and materials' cost by 20%. Our primary approach to solving this problem will be to implement Lean Six Sigma practices such as the DMAIC principle.

Using …

Kennesaw State University - Maintenance Optimization And Cost Analysis, Mary E. Ogidigben, David T. Murphy, William L. Fowler

Senior Design Project For Engineers

The Department of Housing and Residence Life was looking for ways to improve the quality of their work while saving costs at the same time. The department allowed the team to look over their work orders where the team noticed over 50% of the work orders were related to room turnover. After this discovery, the team focused all efforts on room turnover and went over the process in detail with management. The team asked to see the standard operating procedure for room turnover and learned that most of the staff did not know they had one.

The team wanted to …

Class A Average Handle Time Standard, Stephanie Lee

Senior Design Project For Engineers

This report provides an analysis and evaluation on the Average Handle Time performed at Class A. The Universal, Shipping, International, Tracking, InfoNotice, Amazon, Field Support Group, and Preferred Customer Associates call types are evaluated in this study. An Average Handle Time Standard is created, while meeting the appropriate sample size, covering multiple site locations, at various times of the day and days of the week, and meeting corporate quality expectations. Methods of cost analysis, Six Sigma, and optimization are utilized in this study. The V-Process Model is used to verify the system. The implementation and results served as the verification …