Engineering Commons^™

Using Discrete Event Simulation To Improve The Patient Care Process In The Emergency Department Of A Rural Kentucky Hospital., Molly Cassaro Jones

Electronic Theses and Dissertations

The patient care process of a rural Kentucky hospital is a complex process that must be flexible in order to deal with a large variety of patient needs and a fluctuating patient volume where all patients are unscheduled. A simulation model of an average month in the emergency department was built using the Arena Simulation package. Methods for creating a simulation using Arena are included in this work. Statistics were generated from a number of different sources to create an accurate representation of the model. The Hospital reporting shows a need to improve on two quality measures being tracked, the …