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St. Mary's University

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Reduction Of The Length Of Stay At The Emergency Department Of The Audie L. Murphy Hospital, Arwa Al Shikrian May 2024

Reduction Of The Length Of Stay At The Emergency Department Of The Audie L. Murphy Hospital, Arwa Al Shikrian

Theses

We implemented the DMAIC framework (Define, Measure, Analyze, Improve, and Control) and Lean Six Sigma methods to reduce the length of stay (LOS) in the Emergency Department (ED) at Audie L. Murphy VA Hospital, a crucial issue affecting operational efficiency and patient care quality. This project was conducted in conjunction with an internship at the Hospital; our efforts were an integral part of a Green Belt project being conducted by Mr. Roarke Verkaik-Bushby, Hospital Administration Service, to

whom this author reported.

We employed quantitative research design, meticulously observing, measuring, and analyzing ED processes. We tracked patient flow, identified bottlenecks, and …