Engineering Commons^™

Closing The Gap Between The Industry And Higher Education Institutions- Case Examples From East African Region, Deogratias Harorimana Mr

Dr Deogratias Harorimana

Much complained about is the quality of graduates Universities put on the labour market. Less talked about however is why knowledge institutions seems to be bad knowledge managers. In this presentation I argue that DIRECT collaborative relationship between Industry,Governments and Higher Education Institutions is a per-requisite.Good relationship is key to building such a successful knowledge transfer strategies between Industries and Educational and Research Institutions. This paper explores what makes a good Knowledge Transfer Partnership Strategy and highlights some key lessons for businesses, Universities and Government bodies. This paper was a Key note presentation to the Annual International Conference on Building …

The Role Of Knowledge Management In The Strategic Alignment Of Information Technology With Business: An Alternative And Complementary View, Fernando Paulo Belfo

Fernando Paulo Belfo

The Information Technology (IT) team knowledge of business strategy and the organization team knowledge of information technology are critical factors in the strategic business and IT alignment (BIA). These two factors have in common precisely the importance of "knowledge". The Information Technology team lack of knowledge about business and its strategy and vice-versa should be a major concern for the organization, since this knowledge strongly affects the possibility of an appropriate strategic alignment between business and the IT. It is significantly important to create an enabling environment for the growth of shared knowledge of the business area, encouraging professional IT …

An Introduction To Virus Scanners, Umakant Mishra

Umakant Mishra

The main functions of an anti-virus program are, (i) Virus prevention and file protection, (ii) Virus scanning and detection, (iii) Removing virus from infected files, and (iv) Recovering damaged files and objects.

An anti-virus program employs various methods to detect and remove viruses. The two popular methods of detecting viruses are signature scanning and behavior monitoring. However each of these methods has its strengths and weaknesses.

As the detection gets more sophisticated so are the virus programmers. The virus programmers also try to go one step beyond the anti-virus mechanism and create intelligent viruses which pose more and more difficult …

Methods Of Virus Detection And Their Limitations, Umakant Mishra

Umakant Mishra

An anti-virus program typically employs various strategies to detect and remove viruses. The popular methods of detecting virus are signature scanning, heuristic scanning and integrity checking. However each of these methods has its own strengths and weaknesses.

Signature scanning (or searching of known virus patterns) is the most common method of virus detection. But it cannot detect viruses whose signatures are not available in the virus database. The other popular method is to use a heuristic algorithm to find viruses based on common behaviors. This method can be complex, but it has the ability to detect unknown or new viruses. …

Rwanda National Customer Satisfaction Survey: Results And Conclusions, Deogratias Harorimana

Dr Deogratias Harorimana

It can be said that development practice requires more than financial and manpower inputs. Rwanda, in 1994 suffered a Genocide. The Society,collectively and under the leadership of His Excellence Paul Kagame the current elected President of Rwanda came together and designed strategies that would propel Rwanda to a Middle-Income, Private Sector Led Economy by the Year 2020.

In 2009, a client seating in one of the Hotels in a Suburb of Remera, in Kigali City, complained about poor service delivery he was experiencing from the waitress staff.Using his Blackberry message, the client forwarded an email to some of the RDB …

Enterprise Development Policies And Capacity-Building In Science, Technology And Innovation (Sti)-Response To The Issue Note, Deogratias Harorimana

Dr Deogratias Harorimana

Enterprise Development, Investment and Business Climate are all important for economic growth. But what policies, strategies are needed to make economic growth a reality. The author has followed one of the World's fastest reformer and emerging nation in the Heart of Africa-Rwanda. The paper shares lessons and practical aspects related to building an entrepreneurial population, and building a government which is a facilitator of business climate

Explaining Cache Ser Anomaly Using Relative Due Avf Measurement, Arijit Biswas, Charles Recchia, Shubhendu Mukherjee, Vinod Ambrose, Leo Chan, Aamer Jaleel, Mike Plaster, Norbert Seifert

Charles H Recchia

No abstract provided.

Survey Report On Training And Spending On Customer Care Services, Deogratias Harorimana Sr

Dr Deogratias Harorimana

In a bid to promote and develop good customer care service in various sectors of Rwandan economy, a survey was conducted to assess progress and trends on customer service capacity building. Although shortcomings are there, there have been efforts and registered trends across the country on service delivery front. Investment in Capacity Building IS happening in certain sectors but this is unevenly distributed. In 2008 companies had started recognizing the significance of good service and cultivate a good working environment and training. From 2009, there was a decline in investment in capacity building in front office and key service delivery …