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Trend Analysis And Operational Performance Indicators In The U.S. Airline Industry, Jacqueline R. Luedtke, Brent D. Bowen

Brent Bowen

Operational performance of the U.S. airline industry has been monitored for the past 25 years by a unique quantitative model of key metrics. As the nation’s most comprehensive study of airline performance and quality in existence, the National Airline Quality Rating (http://airlinequalityrating.com) sets the industry standard, providing consumers and industry watchers a means to compare performance quality among airlines using objective performance-based data. No other airline study in the country is based on performance measures. Criteria included in the Airline Quality Rating (AQR) report are screened to meet two basic elements: (1) they must be readily obtainable from published data …