Open Access. Powered by Scholars. Published by Universities.®
- Discipline
- Keyword
-
- AQR (4)
- Airline (4)
- Airline quality rating (4)
- Customer service (4)
- AERIAL (3)
-
- ARTG (3)
- Aeronautics Education (3)
- Air Transport Research Group (3)
- And Industry Alliance (3)
- Aviation (3)
- EPSCoR (3)
- NASA Nebraska Space Grant Consorium (3)
- NSGC (3)
- Proceedings (3)
- Research (3)
- STEM (3)
- WCTR Society (3)
- Conference (2)
- Airline Quality Rating; Airline industry; AQR (1)
- Capstone (1)
- Pedagogical model (1)
- Student engagement (1)
- Symposium (1)
Articles 1 - 12 of 12
Full-Text Articles in Engineering
Airline Quality Rating 2018, Brent D. Bowen, Dean E. Headley
Airline Quality Rating 2018, Brent D. Bowen, Dean E. Headley
Brent Bowen
The results of the 28th annual national Airline Quality Rating (AQR). The most comprehensive study of the performance quality of the 12 largest airlines in the United States, the AQR is conducted by researchers at the W. Frank Barton School of Business at Wichita State University and Embry-Riddle Aeronautical University’s Prescott, Ariz., campus. Airline performance, as presented by AQR researchers, encompasses a multifactor look at the overall quality of the airlines. It includes on-time performance, denied boardings, mishandled baggage and customer complaints. AQR is the longest running and most established measure of airline quality. AQR researchers use a combination of …
Airline Quality Rating 2019, Brent D. Bowen, Dean E. Headley
Airline Quality Rating 2019, Brent D. Bowen, Dean E. Headley
Brent Bowen
To contribute to AQR 2020, we encourage you to take the Airline Passenger Survey. Please CLICK HERE.
The results of the 29th annual national Airline Quality Rating (AQR). The most comprehensive study of the performance quality of the 9 largest airlines in the United States, the AQR is conducted by researchers at the W. Frank Barton School of Business at Wichita State University and Embry-Riddle Aeronautical University’s Prescott, Ariz., campus. Airline performance, as presented by AQR researchers, encompasses a multifactor look at the overall quality of the airlines. It includes on-time performance, denied boardings, mishandled baggage and customer complaints. …
Airline Quality Rating 2017, Brent D. Bowen, Dean E. Headley
Airline Quality Rating 2017, Brent D. Bowen, Dean E. Headley
Brent Bowen
The results of the 27th annual national Airline Quality Rating (AQR). The most comprehensive study of the performance quality of the 12 largest airlines in the United States, the AQR is conducted by researchers at the W. Frank Barton School of Business at Wichita State University and Embry-Riddle Aeronautical University’s Prescott, Ariz., campus. Airline performance, as presented by AQR researchers, encompasses a multifactor look at the overall quality of the airlines. It includes on-time performance, denied boardings, mishandled baggage and customer complaints. AQR is the longest running and most established measure of airline quality. AQR researchers use a combination of …
Airline Quality Rating 2016, Brent D. Bowen, Dean E. Headley
Airline Quality Rating 2016, Brent D. Bowen, Dean E. Headley
Brent Bowen
The Airline Quality Rating (AQR) is the most comprehensive study of the performance and quality of the largest airlines in the United States. The rating is a multifactor look of the airlines based on mishandled baggage, consumer complaints, on-time performance and involuntary denied boardings. The Airline Quality Rating industry score for 2015 shows an industry that improved slightly in overall performance quality over the previous year. Six airlines (Delta, ExpressJet, JetBlue, SkyWest, Southwest, and United) showed improvement in AQR scores in 2015. ExpressJet and SkyWest had the largest improvements in their AQR scores for 2015.
Trend Analysis And Operational Performance Indicators In The U.S. Airline Industry, Jacqueline R. Luedtke, Brent D. Bowen
Trend Analysis And Operational Performance Indicators In The U.S. Airline Industry, Jacqueline R. Luedtke, Brent D. Bowen
Brent Bowen
Operational performance of the U.S. airline industry has been monitored for the past 25 years by a unique quantitative model of key metrics. As the nation’s most comprehensive study of airline performance and quality in existence, the National Airline Quality Rating (http://airlinequalityrating.com) sets the industry standard, providing consumers and industry watchers a means to compare performance quality among airlines using objective performance-based data. No other airline study in the country is based on performance measures. Criteria included in the Airline Quality Rating (AQR) report are screened to meet two basic elements: (1) they must be readily obtainable from published data …
Designing Case Study Research For Pedagogical Application And Scholarly Outcomes, Jacqueline R. Luedtke, Juan R. Merkt, Brent D. Bowen
Designing Case Study Research For Pedagogical Application And Scholarly Outcomes, Jacqueline R. Luedtke, Juan R. Merkt, Brent D. Bowen
Brent Bowen
The purpose of this paper is to present the pedagogical/andragogical model of case study research in capstone courses in collegiate aviation programs. As higher education continues to advance in examining new or different ways to engage students, case study research in a capstone course affords seniors the opportunity to engage in learning how to plan, investigate, write a case study research report and present their findings on a topic of interest.
Aeronautics Education, Research, And Industry Alliance (Aerial) Progress Report And Proposal, Brent D. Bowen
Aeronautics Education, Research, And Industry Alliance (Aerial) Progress Report And Proposal, Brent D. Bowen
Brent Bowen
UNOAI Report 04-2
The Aeronautics Education, Research, and Industry Alliance (AERIAL), which began as a comprehensive, mufti-faceted NASA EPSCoR 2000 initiative, has contributed substantially to the strategic research and technology priorities of NASA, while intensifying Nebraska's rapidly growing aeronautics research and development endeavors. AERIAL has enabled Nebraska researchers to: (a) continue strengthening their collaborative relationships with NASA Field Centers, Codes, and Enterprises; Co) increase the capacity of higher education throughout Nebraska to invigorate and expand aeronautics research; and (c) expedite the development of aeronautics-related research infrastructure and industry in the state. Nebraska has placed emphasis on successfully securing additional funds …
Aeronautics Education, Research, And Industry Alliance (Aerial) Progress Report And Proposal, Brent D. Bowen
Aeronautics Education, Research, And Industry Alliance (Aerial) Progress Report And Proposal, Brent D. Bowen
Brent Bowen
UNOAI Report 04-2 The Aeronautics Education, Research, and Industry Alliance (AERIAL), which began as a comprehensive, mufti-faceted NASA EPSCoR 2000 initiative, has contributed substantially to the strategic research and technology priorities of NASA, while intensifying Nebraska's rapidly growing aeronautics research and development endeavors. AERIAL has enabled Nebraska researchers to: (a) continue strengthening their collaborative relationships with NASA Field Centers, Codes, and Enterprises; Co) increase the capacity of higher education throughout Nebraska to invigorate and expand aeronautics research; and (c) expedite the development of aeronautics-related research infrastructure and industry in the state. Nebraska has placed emphasis on successfully securing additional funds …
The Conference Proceedings Of The 2003 Air Transport Research Society (Atrs) World Conference, Volume 3, Brent D. Bowen, Sveinn Gudmundsson, Tae Hoon Oum
The Conference Proceedings Of The 2003 Air Transport Research Society (Atrs) World Conference, Volume 3, Brent D. Bowen, Sveinn Gudmundsson, Tae Hoon Oum
Brent Bowen
UNOAI Report 03-7
The Conference Proceedings Of The 1997 Air Transport Research Group (Atrg) Of The Wctr Society, Vol. 1, No. 1, Tae Hoon Oum, Brent Bowen
The Conference Proceedings Of The 1997 Air Transport Research Group (Atrg) Of The Wctr Society, Vol. 1, No. 1, Tae Hoon Oum, Brent Bowen
Brent Bowen
UNOAI Report 97-2
The Aeronautics Education, Research, And Industry Alliance (Aerial) 2002 Report, Brent D. Bowen, Mary M. Fink, Jocelyn S. Nickerson
The Aeronautics Education, Research, And Industry Alliance (Aerial) 2002 Report, Brent D. Bowen, Mary M. Fink, Jocelyn S. Nickerson
Brent Bowen
UNOAI Report 02-7 The NASA Nebraska Space Grant Consortium (NSGC) & EPSCoR programs at the University I of Nebraska at Omaha are involved in a variety of innovative research activities. Such research is supported through the Aeronautics Education, Research, and Industry Alliance (AERIAL) and collaborative seed funds. AERIAL is a comprehensive, mulch-faceted, five year NASA EPSCoR initiative that contributes substantially to the strategic research and technology priorities of NASA while intensifying Nebraska’s rapidly growing aeronautics research and development endeavors. AERIAL includes three major collaborative research teams (CRTs) whose nexus is a common focus in aeronautics research. Each CRT - Small …
The Symposium Proceedings Of The 1998 Air Transport Research Group (Atrg), Volume 2, Aisling Reynolds-Feighan, Brent D. Bowen
The Symposium Proceedings Of The 1998 Air Transport Research Group (Atrg), Volume 2, Aisling Reynolds-Feighan, Brent D. Bowen
Brent Bowen
UNOAI Report 98-4