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Full-Text Articles in Engineering

Performance Measurement In A Closed-Loop Supply Chain Network, Surendra M. Gupta, Satish Nukala Sep 2010

Performance Measurement In A Closed-Loop Supply Chain Network, Surendra M. Gupta, Satish Nukala

Surendra M. Gupta

An effective management of supply chain is a key factor for the better realization of organizational goals and customer expectations. In the era of globalization of markets and business process outsourcing, many firms realize the importance of continuous monitoring of the performance of their supply chains for its effectiveness and efficiency. In the modern era, performance measurement has a far more significant role than just quantification and accounting. It provides the management important feedback to monitor performance, reveal progress, diagnose problems and enhances transparency among the several tiers of the supply chain thus making a phenomenal contribution to decision making …


Customer Integrated Production System Analysis, Surendra M. Gupta, Louis Brennan Sep 2010

Customer Integrated Production System Analysis, Surendra M. Gupta, Louis Brennan

Surendra M. Gupta

This paper addresses the increasingly prevalent phenomenon of customer integrated production systems. In particular, it examines the operation of systems where customer integration has been enabled by the implementation of EDI and where supply chain uncertainty exists. A simulation model of such a system was employed to analyze four different production systems operating under different batch procedures and cost scenarios. Numerous experiments were conducted and the results obtained were analyzed. Several conclusions relating to customer behavior pattern and supply chain uncertainty were drawn from this analysis.


Supplier Selection In A Closed-Loop Supply Chain Network, Surendra M. Gupta, Satish Nukala Sep 2010

Supplier Selection In A Closed-Loop Supply Chain Network, Surendra M. Gupta, Satish Nukala

Surendra M. Gupta

The growing interest in reverse logistics has many reasons, of which, consumers and governments concerns for environment being the primary reason. The growing desire of customers to acquire the latest technology, along with the rapid technological development in every industry, has led to a new environmental problem: waste, consisting of both end-of-life products and used products (products that are discarded prematurely). Increased consumption results in increased use of raw material and energy, thereby depleting the finite natural resources of the world. This environmental degradation is not sustainable by the eco-system of the earth. This environmental issue, in addition to government …


An Inventory Control Model For Product Returns, Surendra M. Gupta, Badr O. Johar Sep 2010

An Inventory Control Model For Product Returns, Surendra M. Gupta, Badr O. Johar

Surendra M. Gupta

In recent years, the sales of consumer electronics have increased rapidly. Manufacturers introduce the state of the art technologies in quick succession. As a result, the volume of the returned end-of-life (EOL) products has grown significantly. Often these EOL products are still in excellent working conditions (functional). Customers return them because various marketing programs create an aura of must have sense in the minds of customers or because of the favorable incentives offered by service providers or manufacturers to acquire upgraded products. Thus, disassembly facilities are often faced with an overwhelming number of returns that is beyond the actual demand …


From Automatic Identification And Data Capture (Aidc) To “Smart Business Process”: Preparing For A Pilot Integrating Rfid, S. F. Wamba, E. Lefebvre, Y. Bendavid, L.. A. Lefebvre Jan 2010

From Automatic Identification And Data Capture (Aidc) To “Smart Business Process”: Preparing For A Pilot Integrating Rfid, S. F. Wamba, E. Lefebvre, Y. Bendavid, L.. A. Lefebvre

Dr Samuel Fosso Wamba

This paper examines the underlying logic behind the rules configured in a RFID middleware to support “smart business processes” in one retail supply chain. Through a detailed investigation of the underlying business processes, we will demonstrate how businesses rules can be defined, configured and refined in a RFID middleware. The results confirm that RFID technology is not a “Plug and Play” solution. RFID middleware configuration will require a high level of customization. Finally, this study allows the improvement of our understanding of the real potential of RFID technology in the supply chain context.