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Pilot Study: Measuring Attitudes Toward Ramp Resource Management—The Influence Of National Culture, Nadine G. Muecklich, Hans-Joachim K. Ruff-Stahl, Ivan Sikora

Journal of Aviation Technology and Engineering

Ramp resource management (RRM) is a highly flight-safety-relevant, but to date widely overlooked, part of the air transportation system. Organizational, national, professional, and safety cultures play an important role in setting up resource management and training. This pilot study evaluates the influence of national culture on attitudes toward RRM, based on Geert Hofstede’s Values Survey Module. A slightly adapted version of this survey module was distributed to ramp personnel in Germany and national cultural indices were generated. A one-way analysis of variance revealed that, while some influence of national culture in RRM could be concluded, the majority of the results …