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Clemson University

Human Factors

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Engineering Hospital Discharge Instructions: An Eye-Tracking Based Study, Haley Marie Vaigneur May 2015

Engineering Hospital Discharge Instructions: An Eye-Tracking Based Study, Haley Marie Vaigneur

All Theses

With new healthcare reform initiatives, (e.g., the Patient Protection and Affordable Care Act) hospitals have additional requirements to reduce avoidable readmissions. This results in identifying the needs for improving the hospital discharge process, improving care transitions and discharge instructions, and increasing overall patient health literacy. In terms of discharge instructions, one of the most influential factors to patients' understanding and compliance with their prescribed health regimen is the document's readability. The study goal is to examine how adjusting the discharge instructions' reading level and using human factors design guidelines can influence a novice user's ability to read, comprehend, and recall …


A Meta-Analysis Of Human Factors Analysis And Classification System Causal Factors: Establishing Benchmarking Standards And Human Error Latent Failure Pathway Associations In Various Domains, Katherine Berry Dec 2010

A Meta-Analysis Of Human Factors Analysis And Classification System Causal Factors: Establishing Benchmarking Standards And Human Error Latent Failure Pathway Associations In Various Domains, Katherine Berry

All Dissertations

Many models of accident investigation have been created and have served as the basis for other tools and techniques. One of the most prominent techniques, Reason's Swiss Cheese Model (1990), is based on the idea of active and latent failures. Expanding on this idea, the Human Factors Analysis and Classification System (HFACS) was created with the idea to associate contributing factors and errors (Wiegmann & Shappell, 2003).
While HFACS has been frequently applied in the field of aviation in literature, other industry types are under-represented. Seventeen data sources encompassing various industry types were collected and included in this dissertation analysis. …