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Engineering Commons

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Transportation Engineering

University of Kentucky

Series

2009

Customer opinion

Articles 1 - 1 of 1

Full-Text Articles in Engineering

Kentucky Highway User Survey 2008, Lenahan O'Connell Jan 2009

Kentucky Highway User Survey 2008, Lenahan O'Connell

Kentucky Transportation Center Research Report

This study updates surveys of Kentucky driver opinion regarding the quality of Kentucky’s highway system. The survey was conducted in 2008. Data is presented in bar graphs and tables that allow the analysis of changes in public opinion since the first administration of the survey. For most topics, data are available from 1999, 2000, 2001, 2003, and 2008. The respondents are 845 Kentucky-licensed drivers, age 18 and over. The study looked at seven characteristics of Kentucky highways and found that satisfaction levels were quite stable since 2003. In regard to overall satisfaction in 2008, 54% of drivers said they were …