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Social and Behavioral Sciences
Analytics; community-based operations research; economic development; value-focused thinking
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Measuring Success: Community Analytics For Local Economic Development, Michael P. Johnson Jr., Sandeep Jani
Measuring Success: Community Analytics For Local Economic Development, Michael P. Johnson Jr., Sandeep Jani
Michael P. Johnson
Main Street organizations develop local development initiatives that support economic and social goals. We describe an application of value-focused thinking and community-based operations research to identify economic development performance metrics and decision alternatives for local development interventions. Using interviews with stakeholders in three Boston communities, we show how values structures vary across communities and stakeholder groups and how attributes can be quantified using a variety of data sources. We conclude by presenting a composite values structure to support improved operations management and strategy design for all Boston Main Street districts.