Engineering Commons^™

Approximate Analysis Of An Unreliable M/M/2 Retrial Queue, Brian P. Crawford

Theses and Dissertations

This thesis considers the performance evaluation of an M/M/2 retrial queue for which both servers are subject to active and idle breakdowns. Customers may abandon service requests if they are blocked from service upon arrival, or if their service is interrupted by a server failure. Customers choosing to remain in the system enter a retrial orbit for a random amount of time before attempting to re-access an available server. We assume that each server has its own dedicated repair person, and repairs begin immediately following a failure. Interfailure times, repair times and times between retrials are exponentially distributed, and all …