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Operations Research, Systems Engineering and Industrial Engineering

Theses/Dissertations

Natural Language Processing

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Using Custom Ner Models To Extract Dod Specific Entities From Contracts, Kayla P. Haberstich Dec 2021

Using Custom Ner Models To Extract Dod Specific Entities From Contracts, Kayla P. Haberstich

Theses and Dissertations

The Air Force Sustainment Center collected 3.7 million contracts onto the Air Force Research Laboratory’s high power computers. They are in the format of a .pdf or scanned document, making them unstructured data. The Data Analytics Resource Team extracted the documents into a textual format for use in further analysis. This thesis looks to extract four DOD specific entities (NSN, Part Number, CAGE Code, and Supplier Name) from the contracts using custom NER models. This newly extracted information will allow the Air Force to identify what parts are supplied by which vendors. This information along with historical CLIN pricing for …


Evaluation Of Patient Experience Using Natural Language Processing Algorithms, Sofia Veronica Ortega Aug 2021

Evaluation Of Patient Experience Using Natural Language Processing Algorithms, Sofia Veronica Ortega

Open Access Theses & Dissertations

INTRODUCTION: Healthcare organizations are making extensive efforts to improve the patient experience. Enhancing patient/client experience and outcomes is crucial for patient-centered care and can reveal improvement opportunities. Healthcare settings currently rely on surveys (e.g., HCAHPS) and patient feedback to measure patient experience. Studies have identified that utilizing patient journey mapping can better capture patient experience throughout all stages of the patient's journey and provide quality and process improvement recommendations at specific hotspots. However, these measurement techniques are time-consuming and resource intensive. AIM: This research aims to measure patient experience of breast cancer patients from social media data using natural language …