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Aligning Performance Management Systems For Lasting Outcomes In Humanitarian Operations, Kalyn M. Howard
Aligning Performance Management Systems For Lasting Outcomes In Humanitarian Operations, Kalyn M. Howard
Theses and Dissertations
Logistics is dynamic, expansive, and critical to organizational success. While it is generally believed that effective logistics management is associated with positive performance outcomes, the links between organizational practice and performance are understudied. This dissertation leverages resource-based theory and organizational learning theory to examine organizational practice and performance in non-traditional logistics settings, with particular focus on military organizations and humanitarian operational settings. First, a meta-analytical study establishes generalizable associations between various operations management practices and performance outcomes. Then, this is applied to dynamic humanitarian logistics settings, exploring how practitioners perceive practice and performance, and how this is reported and documented …
Gss Technology As A Moderator Of Influence And Perceived Expertise, Kevin V. Thompson
Gss Technology As A Moderator Of Influence And Perceived Expertise, Kevin V. Thompson
Theses and Dissertations
Group Support System (355) research has found this content and process anonymity influence problem solving groups. However, previous studies report mixed results on how OSS technology changes social influence processes and recognition of expertise which affect group performance. This thesis explored content and process anonymity's affect on influence and perceived expertise using three treatments to derive possible explanations for the mixed results found in previous GSS research. The study developed a theoretical model of influence, perceived expertise, and performance. Using structural equation modeling the study tested the relationships between expertise and participation rates, and overall group performance. An experiment was …
Influence Of Anonymity In A Group Problem-Solving Environment, Robert A. Sylvester
Influence Of Anonymity In A Group Problem-Solving Environment, Robert A. Sylvester
Theses and Dissertations
A group support system (GSS) uses a combination of networked personal computers, software that collects, manipulates, and aggregates member's individual input, and human facilitation to improve the group decision-making process. Prior GSS research has found that content and process anonymity influence problem solving groups. However, previous studies report mixed results on which levels of anonymity positively influence group performance. This thesis looked at content and process anonymity using four treatments to explore possible explanations for the mixed results found in previous GSS research. The study examined numerous theories including anonymity, identification, social loafing, and social comparison. An experiment was developed …