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Operations Research, Systems Engineering and Industrial Engineering
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Collecting Unsolicited User-Generated Change Requests, Joseph W. Goldsmith
Collecting Unsolicited User-Generated Change Requests, Joseph W. Goldsmith
Theses and Dissertations
Unlike aircrew directly associated with acquisitions, line operators are not fully engaged in the methods to push materiel hardware or software change requests up the chain, to a decision maker, and then to the engineers. The Air Force trains these end users to logically apply expert systems knowledge to execute the mission but has not fully leveraged this resource for properly identifying and correcting operational shortfalls in an aircraft's design. Focusing on the Remotely Piloted Aircraft (RPA) community, the research goal is to determine if the Air Force should establish a formal program for collecting and prioritizing unsolicited user change …