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Development Of A Theoretical Framework Of Distributed Cognition Phenomena In Control Centers During Crisis Conditions, Christopher J. West

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to develop and partially validate a theoretical framework describing distributed cognition phenomena occurring in organizational control centers functioning in crisis environments. Using a systems approach, the work synthesizes existing constructs relating to distributed cognition then supplements this knowledge with review of crisis management literature. The goal of this effort is the development of a framework for understanding the impact of crisis conditions on such phenomena occurring within the specified setting. An exploratory case study approach was used to partially validate and refine the framework by gauging its ability to interpret the impact of crisis …