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Industrial Engineering

Theses

Theses/Dissertations

2019

Orders assignment

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Assignment Of E-Commerce Orders To Fulfillment Warehouses, Ahmad Basem Zamka Jan 2019

Assignment Of E-Commerce Orders To Fulfillment Warehouses, Ahmad Basem Zamka

Theses

For large e-commerce companies such as Amazon, when an order comes, this order might be available at more than one fulfillment centers. Therefore, the question of which fulfillment center this order should be fulfilled from would arise.

In a typical situation, customer demand is fulfilled from the closest fulfillment center. However, this approach does not always provide the optimal solution since there are so many factors that could be involved in making such a decision. These factors might include inventory balance, product correlations, and future demand.

Our decision model focuses on putting future orders in consideration while assigning orders to …