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Improving Quality Of Service In Ems Systems By Reducing Disparities Between Service Zones, Sunarin Chanta

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Emergency medical service (EMS) systems respond to emergency or urgent calls so as to provide immediate care, such as pre-hospital care and/or transportation, to hospitals. Care must be provided in a timely manner; in fact quality of service is usually directly associated with response time. To reduce the response time, the number and location of vehicles within the service area are important variables. However with limited capacity, increasing the number of vehicles is often an infeasible alternative. Therefore, a critical design goal is to decide at which facilities stations should be located in order to serve as much demand as …