Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 1 of 1
Full-Text Articles in Engineering
Employing Quality Management Principles To Improve The Performance Of Educational Systems: An Empirical Study Of The Effect Of Iso 9001 Standard On Teachers And Administrators Performance In The Indonesian Vocational Education System, Andreas Kuncoro
Electronic Theses and Dissertations
ISO 9001 has been world widely implemented in both manufacturing and service organizations. A lot of studies have been conducted to investigate the effects of ISO 9001 implementation on the performance of these organizations. Most of these studies show that ISO 9001 implementation realized positive operational improvements and financial success. Building on the merits of successful implementation of ISO 9001 quality management system in manufacturing and service, educational institutions have been attempted to adopt it in their operations. Even though there are studies relating ISO implementation to education, no research has been done to investigate the effects of ISO 9001 …