Engineering Commons^™

Mode Of Communication And The "Risky Shift" : A Controlled Experiment With Computerized Conferencing And Anonymity In A Large Corporation, Computerized Conferencing & Communications Center, Starr Roxanne Hiltz, Murray Turoff, Kenneth Johnson

Computerized Conferencing and Communications Center Reports

Peer groups of five managers in a large company with a well developed corporate culture engaged in choice dilemma tasks using three modes of communication: face-to-face, synchronous computerized conferences with regular names, and synchronous computerized conferences with assigned pen names. This is the final technical report on the experiment, including documentation of all procedures, and reports of the tests of all hypotheses, including those which were not supported.

Choice behavior varied by problem and mode of communication. On a problem related to a major decision on the future of the company, conservative choices and conservative shifts dominated. On two choice …

The Effects Of Formal Human Leadership And Computer-Generated Decision Aids On Problem Solving Via Computer : A Controlled Experiment, Computerized Conferencing & Communications Center, Starr Roxanne Hiltz, Kenneth Johnson, Murray Turoff

Computerized Conferencing and Communications Center Reports

Twenty-four groups of five professionals and managers within a variety of organizations were given the task of using a computer conference to reach agreement on the best solution to a ranking problem.

The independent variable is the structure of the conferencing capability used. Two alternative means of structuring the conferences were employed, in a two-by-two factorial design. Groups with "Human Leadership" elected one of their members to lead the group in its decision making discussion. Groups with "Computer Feedback" were given periodic tables which displayed the current "group decision" in terms of the mean rankings of items, and the degree …

Users' Manual For The Electronic Information Exchange System, Computerized Conferencing & Communications Center, Elaine B. Kerr, Murray Turoff, Peter Johnson-Lenz, Trudy Johnson-Lenz

Computerized Conferencing and Communications Center Reports

The purpose of this manual is to teach you the simpler parts of the system and make you comfortable with using the one-page User's Guide. As you gain more experience with the system, you may wish to learn some of the advanced features available. But EIES (pronounced "eyes") has been designed so that you don't need to learn more than meets your needs.

Since the best way to learn how to use a computer system is by direct experience, don't be discouraged if some of this manual is confusing at first. The most effective way to learn is to try …

Face-To-Face Vs. Computerized Conferences : A Controlled Experiment, Volume Ii: Methodological Appendices, Computerized Conferencing & Communications Center, Starr Roxanne Hiltz, Kenneth Johnson, Charles Aronovitch, Murray Turroff

Computerized Conferencing and Communications Center Reports

This is volume II of research report 12. It is comprised of the methodoligical appendices that support volume I.

Face-To-Face Vs. Computerized Conferences : A Controlled Experiment. Volume I: Findings, Computerized Conferencing & Communications Center, Starr Roxanne Hiltz, Kenneth Johnson, Charles Aronovitch, Murray Turroff

Computerized Conferencing and Communications Center Reports

This is a report on the first controlled experiment conducted as part of a four year effort to explore the feasibility and effectiveness of using the computer to structure the communication for various types of group tasks. It uses a language called INTERACT, developed as part of this grant effort, to administer all instructions and conduct a group problem solving discussion in a computer conference. The experiment compares the process and outcome of face to face vs. computer mediated group problem solving discussions.

The objectives of this experiment are the following "basic research" questions:

1. To gain quantified and detailed knowledge …

A Discussion Of Selected Aspects Of Privacy, Confidentiality, And Anonymity In Computerized Conferencing, Computerized Conferencing & Communications Center, Robert Bezilla

Computerized Conferencing and Communications Center Reports

This paper presents a discussion of the potential uses of privacy, confidentiality and anonymity in computerized conferencing.

Section I begins with definitions of the concepts, their aspects and allied terms; and briefly discusses their use in general communications and problem-solving activities.

Section II explores their use in social research, particularly the survey method, a field that may yield useful analogues for computerized conferencing.

Section III outlines the various functions of privacy, confidentiality and anonymity that have been proposed for their constructive use in computerized conferencing.

Section IV reports various difficulties and compromises that have been encountered to date in striving …

Replicating Bales Problem Solving Experiments On A Computerized Conference: A Pilot Study, Computerized Conferencing & Communications Center, Starr Roxanne Hiltz, Kenneth Johnson, Gail Agle

Computerized Conferencing and Communications Center Reports

Computerized Conferencing is a new form of communication in which the participants type their comments into a computer terminal, and receive their instructions and the comments of others printed on their terminal. This is a report on the results of a pilot study which was aimed mainly at exploring and solving the methodological problems presented by the need to adapt the procedures for conducting and coding face-to-face discussions to studies of this new medium. It represents the first set of controlled experiments on group discussions via a computerized conference.

The independent variable in this pilot study was mode of communication …

Research Options And Imperatives In Computerized Conferencing, Computerized Conferencing & Communications Center, Murray Turoff, Philip Enslow, Starr Roxanne Hiltz, John Mckendree, Raymond Panko

Computerized Conferencing and Communications Center Reports

This is the report resulting from a computerized conferencing workshop held on the subject of potential research opportunities and requirements in the area of utilizing a computer to aid human communications. It was sponsored by the Division of Mathematical and Computer Sciences of the National Science Foundation (grant # MCS76-80514). The views expressed in this report are those of the authors, and do not necessarily reflect NSF views or policy.

The workshop utilized the Electronic Information Exchange System (EIES) at the New Jersey Institute of Technology.

Development And Field Testing Of An Electronic Information Exchange System : Final Report On The Eies Development Project, Computerized Conferencing & Communications Center, Murray Turoff, Starr Roxanne Hiltz

Computerized Conferencing and Communications Center Reports

The Electronic Information Exchange System (EIES) is a particular design of a computerized conferencing system intended to allow both the facilitation of scientific and technical communications and experimentation and research into human information-communication processes. To meet the first objective EIES offers functional components of messaging, conferencing, notebooks and bulletins for its users. To meet the second objective EIES allows for the tailoring of interfaces by individuals and groups, and the incorporation of special processing and interconnect options to other computer and information systems.

EIES is designed as a research tool or laboratory without walls in order to allow information scientists …

Communication Processes In The Design And Implementation Of Models, Simulations And Simulation-Games: A Selective Review And Analysis, From The Vantage Point Of Computerized Conferencing, Computerized Conferencing & Communications Center, Julian M. Scher

Computerized Conferencing and Communications Center Reports

Computerized conferencing is a new form of communication which permits a group of individuals, who could be separated in time as well as space, to engage in an interactive dialogue with each other through the convenience of their computer terminals. The software for a computerized conferencing system is designed to keep track of all messages communicated in the system, as well as insure that the various protocols for communication are observed by all.

Our objectives in this report are to examine the communication processes found in the design and implementation of models, simulations and simulation-games, and to identify those areas …