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Modeling The Consumer Acceptance Of Retail Service Robots, So Young Song
Modeling The Consumer Acceptance Of Retail Service Robots, So Young Song
Doctoral Dissertations
This study uses the Computers Are Social Actors (CASA) and domestication theories as the underlying framework of an acceptance model of retail service robots (RSRs). The model illustrates the relationships among facilitators, attitudes toward Human-Robot Interaction (HRI), anxiety toward robots, anticipated service quality, and the acceptance of RSRs. Specifically, the researcher investigates the extent to which the facilitators of usefulness, social capability, the appearance of RSRs, and the attitudes toward HRI affect acceptance and increase the anticipation of service quality. The researcher also tests the inhibiting role of pre-existing anxiety toward robots on the relationship between these facilitators and attitudes …
Multi-Criteria Decision Making When Planning Sustainable Multimodal Transportation Routes In A Linear Corridor, Marie Louis
Multi-Criteria Decision Making When Planning Sustainable Multimodal Transportation Routes In A Linear Corridor, Marie Louis
Doctoral Dissertations
In urban and suburban locations, public transit can be seen as an effective mode of daily transportation. The majority of the time, travelers would seek the cheapest, shortest, and possibly most eco-friendly means of transit. When designing public transit network systems, transportation planners and decision-makers, with input from stakeholders, should strive to optimize transportation services to meet the needs of the population most efficiently and at the lowest cost, that is, providing a transportation system that s the three E's of the sustainability concept: environment, social equity, and economic. Previous studies have focused on sustainability as the primary concern in …