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Perceptions

Educational Administration and Supervision

2020

Journal

Articles 1 - 2 of 2

Full-Text Articles in Education

Developing Innovative Support Structures In Higher Education Institutions: A Student Perspective, Mxolisi Walter Ntoyakhe, Musa Ngibe May 2020

Developing Innovative Support Structures In Higher Education Institutions: A Student Perspective, Mxolisi Walter Ntoyakhe, Musa Ngibe

Journal of Educational Research and Practice

Higher education institutions have been obliged to work extremely hard to ensure their sustainability and growth to meet the ever-increasing demands of university students, parents, and stakeholders. Universities have been under great pressure to remain competitive with a great deal of emphasis placed on being innovative, building auxiliary structures, and acquiring qualified academics. The concept of service delivery of academic departments in universities of technology has received minimal attention. This study explored student expectations and perceptions of service quality provided by academic support departments with the intention of enhancing the level of student satisfaction and experience. A quantitative research approach …


Student Cultural Diversity And How It Is Defined, Perceived, And Managed: A Review Of Empirical Studies Across 3 Levels Of Analysis, Walid Hedidar, Abdeljalil Akkari Jan 2020

Student Cultural Diversity And How It Is Defined, Perceived, And Managed: A Review Of Empirical Studies Across 3 Levels Of Analysis, Walid Hedidar, Abdeljalil Akkari

DU Undergraduate Research Journal Archive

Education systems across the world are not only experiencing cultural diversification differently, but are also engaging with it using differing terms, concepts, and practices. Thus, understanding the varying dynamics underlying this global phenomenon of educational diversification is necessary. Through analyzing a group of 35 published empirical studies, this review reveals the key themes that guide how education systems across the world define, perceive, and manage student cultural diversity as it relates to students, teachers, and the curricula.