Education Commons^™

Exploring Staff Burnout In College Access And Retention Programs, Yajaira Nunez

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to develop ways to support staff working in access and retention programs in higher education, who are experiencing or prone to burnout. The guiding questions were (a) How could collaboration with administrators working in access and retention programs in higher education facilitate learning to cope with burnout? and (b) How could strategies be developed collaboratively to address burnout in both current and future staff? I conducted three cycles using appreciative inquiry as a guide with six participants from different institutions between January and March 2024. The cycles included a GroupMe chat, a Zoom retreat, …

Should We Move To Suspend Robert’S Rules Forever: A Review And Proposal For Student Government Communication, Harper Estus

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this action research project was to understand and improve how student leaders in student government (senators) communicate with one another during their meetings. My research question was, how can I effectively work with the Associated Student Government (ASG) at the University of San Diego (USD) to improve the senator’s meeting communication through parliamentary practice? The use of Robert’s Rules (parliamentary procedure) is common for student government. I analyzed mixed-method data through three cycles: focus group, survey, and semi-structured interviews. Findings indicate that there are pros and cons to meeting structures, most participants are open to different meeting …

Supporting Students With Autism Spectrum Disorder And Neurodivergence: University Of San Diego Accommodations And Resources, Carina Mendoza

M.A. in Higher Education Leadership: Action Research Projects

This research focuses on better understanding the unique classroom experiences faced by autistic and neurodiverse students at the University of San Diego (USD) and offers recommendations to improve their college experience. Through a well-studied literature review and data collection through semi structured interviews and focus groups, the overall goal was to have a more holistic understanding of the current support services from faculty and staff that are available for students at USD. The study will provide unique challenges and curated recommendations for students with autism spectrum disorder and neurodiverse identities. This research also identifies specific areas where the USD can …

Supporting International Students' Emotional And Social Wellbeing: Addressing Pressing Issues Related To Tuition And Visa Status Anxiety, Jinyi Chen

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to engage and build community with international students and to find ways to support them emotionally and socially leading to better mental health outcomes. My research question was: how can I support international college students to alleviate common mental health issues many continue to experience as a result of their international status? This occurs particularly when they must deal with tuition and visa status anxiety. I did three cycles in the research process using online surveys, interviews, and a large debriefing group meeting. Findings indicated that visa status anxiety is one of the most …

From Counterspaces To Community:A Qualitative Case Study Analysis Of Black Community Making At A Pwi, Charles Watkins

Dissertations

This qualitative case study examined how Black college students build and maintain a sense of community at a predominantly white institution (PWI). Informed by relational sociological methodology and the conceptual framework of Black placemaking, this study foregrounded the nuanced process of community building, focusing on the interplay between Black students and the spaces—physical and digital—they cocreate collectively. This study particularly emphasized the significance of the Black Student Union (BSU) as a foundational Black student organization at PWIs. The following lines of inquiry guided this study: (a) How do Black undergraduate students at a PWI define the Black community? (b) What …

"There Is Power In Being Out": A Three Article Approach Celebrating The Experiences Of Queer University Leaders, Andrew R. E. Lorenzana

Dissertations

Institutions of higher education were historically built to serve a wealthy, White, straight male student population and the leaders of these institutions still largely reflect these demographics. This project specifically aims to celebrate and amplify the life and career of university administrators who identify within the LGBTQ community. Mainly through the use of a portraiture methodology, this three-article study attempts to examine the ways in which LGBTQ identity and career influence one another.

Worldmaking and narrative will be used as a theoretical frame to help analyze the ways in which the telling of a queer individual’s story makes the world …

Balancing Act: A Study Of Graduate Student-Parents And Their Experiences Navigating Family And Academic Demands At The University Of San Diego., Jessica Rammell

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to learn about the experiences of graduate students who are raising children while enrolled in master’s and PhD programs at the University of San Diego. The question that guided this research was: What do the stories of graduate student parents inform us about the need to improve policies and practices at USD? Three cycles of action research were conducted at the University of San Diego between November 2022 and March 2023, with a total of seven participants. The methods of research included focus groups, interviews, and a creative group session. It was found that …

Supporting Reverse Transfer Students: From Trauma To Transition And Triumph, Stephanie Burga

M.A. in Higher Education Leadership: Action Research Projects

This study explores the reverse transfer student identity, a population or group that transfers from a four-year college or university to a two-year community college. The research utilizes a San Diego two-year community college as the sample institute to discover more about a sample of the reverse transfer student identity. The theoretical framework includes a combination of intersectional stigma and the ethic of care that is implemented throughout the transition process for the student. The purpose of this study is to seek and uncover patterns as to why students reverse transfer and what support looks like for them. How does …

Asian American Undergraduates Sense Of Belonging At A Predominantly White Institution, Miso Jang

M.A. in Higher Education Leadership: Action Research Projects

In the fall of 2019, institutionalized data reported that Asian American undergraduate students had a lower sense of belonging at the University of San Diego (USD) in comparison to white peers. This action research paper explores the needs and experiences of the Asian American undergraduate student population at USD— a predominantly white, private, religious-based institution. This research is centered around the question, “How can Student Affairs professionals better understand and support Asian American undergraduate students and their sense of belonging at a predominantly White institution?” Through ten semi-structured interviews and one community focus group, participating students associated their sense of …

Leadership And Professional Development Amongst Student Interns, Amanda Brown

M.A. in Higher Education Leadership: Action Research Projects

Research shows that students who participate in an on-campus internship during their time as an undergraduate can have positive impacts on their leadership and professional development (Matteo & You, 2020). The positive impact of partaking in an on-campus internship has prompted higher education professionals to investigate the specific benefits that are provided through these internship programs as well as the structure of such programs. This study sought to improve my understanding of being a mentor and how I can create space and opportunity for my student interns to work towards leadership and professional development and how those skillsets can be …

First-Gen Mental Health: The Experiences Of First-Generation Graduate Students At The University Of San Diego, Edith Mendez

M.A. in Higher Education Leadership: Action Research Projects

Higher education professionals can better support struggling students by having more of an awareness of their experiences and how their mental health is related to the identities they hold. As a first-generation Latina college student, I am reminded of my own experiences and struggles, which impacted my sense of belonging and academic success. My action research responds to the question: "What are the mental health concerns that first-generation students studying at the University of San Diego (USD) encounter?" After making changes to my research because of unforeseen circumstances, I designed a study focusing on graduate students with cycles consisting of …

Paving The Way: Enhancing The Transfer Admission Practices At The University Of San Diego, Andrew Alsoraimi-Espiritu

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study is to examine how the University of San Diego’s (USD) Office of Undergraduate Admission can better serve prospective students from local community colleges by striving towards a Transfer Receptive Culture (Jain, Herrera, Bernal, & Solórzano, 2011). Using my positionality as an admissions counselor at USD, I explored the following question with current and prospective transfer students, as well as local community college partners: how can I enhance the practices of my department to better support transfer students during the pretransfer phase at USD? My findings indicate that the transfer path to USD is hectic and …

How Navy And Marine Corps Veterans Make Meaning Of The College Choice Process In The Post-9/11 Gi Bill Era, Derek Abbey

Dissertations

The Post-9/11 GI Bill was implemented in 2009. Since then more than 1,900,000 people have used the benefit and more than $90 billion have been paid to institutions of higher learning and to Post-9/11 GI Bill users. During this period there has been a shift in the types of college and universities veterans attend, as well as the educational models they select. These shifts are different than the general population of students. This period also included a spike in questionable recruiting practices by some colleges. In response to many institutions taking advantage of veterans, the President of the United States …

Support Services For Formerly Incarcerated Students, Janelle Brown-Peters

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my study was to improve and/or create support services for formerly incarcerated students at the University of San Diego. I sought to discover first if there were any existing support services available for these students at USD. I also sought to discover what kinds of support services existed at other local colleges and universities in order to compare and contrast with USD. Through 1:1 interviews, surveys, focus groups, and community restorative justice organizations, I learned that USD was one of the only higher education campuses in San Diego not currently providing support services for this population of …

A Whole New World: Students With Disabilities Transition To Postsecondary Education, Warren Whitaker

Dissertations

Since the inception of the Americans with Disabilities Act (ADA) of 1990, there has been a steady increase in the enrollment of students with disabilities in higher education. With the postsecondary transition in educational supports from the Individuals with Disabilities in Education Act (IDEA) in high school to ADA in college, there has been a lack of research related to the experiences of these students with disabilities while they are in college. Considering the changes in disability experience resulting from education policy changes from high school (IDEA) to college (ADA/Section 504), the purpose of this study was to examine the …

In Pursuit Of Transformative Learning: Exploring The Stimulation Of Curiosity Through Critical Reflection In The College Classroom, Bo Y. Bae

Dissertations

Educators in higher education are faced with growing pressures to shift pedagogical practices in order to accommodate the growing population of learners and improve student learning outcomes. While the acquisition of knowledge and skills are important to the learning process, they are insufficient in preparing students to function in rapidly changing environments. Curiosity is a vital component in the learning process that, when stimulated, has the potential to increase students’ capacity to think critically. Implementing teaching practices that intentionally focus on how curiosity can be stimulated and enhanced develops students’ abilities to access higher levels of thinking that are essential …

Developing A Study Abroad Program For Student Veterans, Andrea Dame

M.A. in Higher Education Leadership: Action Research Projects

Universities across the nation are seeing an increase in student veterans who are taking advantage of the educational benefits offered for life after the military. These students are non-traditional and come from diverse backgrounds bringing in a unique perspective to higher education institutions (Howard and Brode, 2013). Since 2009, there have been more than 1.7 million Post-9/11 GI Bill users (Department of Veteran Affairs, 2017). This educational benefit has been instrumental in helping veterans and their dependents go to school and obtain a two or four-year degree but there is a 36-month limit to this educational benefit which reduces the …

Underrepresented Student Involvement With The Office Of Sustainability, Jelitsa Fonseca

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study is to further understand the disconnect between sustainability efforts and the underrepresented student population at the University of San Diego (USD). One of the main concerns of this study is why underrepresented students are not getting involved in sustainability activities on campus, and whether or not that is due to being a minority on campus, which may impact how they choose to get involved in these efforts. The main research questions are: How can I help the Office of Sustainability at USD reach out to underrepresented students who may have stigmas and/or stereotypes towards sustainability? …

Campus Mental Health Practices And The Stigma Of Mental Illness: A Quantitative Analysis Of Student Affairs Professionals, Megan Krone

Dissertations

Around half of undergraduate college students will experience mental illness to some extent during their academic careers, yet a low percentage of students experiencing signs and symptoms of mental illness will seek help despite the availability of proven, effective treatments. The field of higher education has demonstrated a genuine concern for individuals with mental illnesses and mental health care on campuses, yet implementation of practices that connect students to treatment is inconsistent and effectiveness is uncertain.

This study searched for associations between campus practices and campus culture regarding mental illness. While institutions of higher education are using both traditional and …