Education Commons^™

Evaluation Of Hospitality Curricula, Industry Skillset Expectations And Student Preparedness, Jennifer Aarons

Theses and Dissertations

Colleges and universities have been burdened with the task of preparing students for a successful career in the hospitality industry. As the industry expectations of hospitality and tourism management degree graduates’ change, postsecondary education institutions need to respond to the employment demands of the industry. Also, the global expansion of the hospitality and tourism industry requires that institutions evaluate their degree programs to ensure that graduates possess the essential skillsets to thrive in a global economy.

The purpose of this research is to determine if postsecondary institutions are adequately preparing hospitality and tourism management graduates with the necessary skillsets needed …

The Development Of A Theoretically-Supported Model Of Resolution For Student Complaints In Higher Education, Laura Garrido

Department of Conflict Resolution Studies Theses and Dissertations

Conflict in higher education is inevitable and theoretically driven processes in conflict resolution can be employed to help in managing conflict or mediating issues. Students often are not a part of the well thought-out process that may exists in certain institutions, and the way in which conflict is handled could lack theoretical support. In conflict resolution theory, the process to resolve a conflict is often just as important as the outcome. Students may not be fully satisfied with the outcome of a mediation process when a conflict arises. However, if the mediation session was facilitated properly and a student's input …

Academic Ethics Conflict In The Age Of Wikipedia And Turnitin.Com: A Study Assessing The Opinions Of Exiting College Students, Consuelo Doria Kelley

Department of Conflict Resolution Studies Theses and Dissertations

Technology has wrought paradigmatic shifts in societal, institutional, and individual power to instantly share and collaboratively produce knowledge, influencing the definition and perceived significance of academic ethics (AE), a continually evolving social construct. Student disregard of AE can generate wide-ranging conflicts affecting multiple student-success stakeholders: students, their families, instructors, administrators, schools, employers of graduates, and society. Dominant AE higher education institutional strategies typically position the individual student as the problem, leaving contextual influences on their academic conduct outside the AE conflict resolution discourse. The researcher conducted an exploratory research study to ascertain undergraduate students' opinions about AE at a university …