Education Commons^™

Quality Assurance, Meet Quality Appreciation: Using Appreciative Inquiry To Define Faculty Quality Standards, Ann M. Morgan, Rebecca L. Jobe, Juli K. Konopa, Lyda D. Downs

Higher Learning Research Communications

Objectives: This study outlines the journey of an online university to evaluate faculty performance standards, key performance indicators, and systems for quality assurance using an appreciative inquiry summit model. The study reveals the power of quality appreciation as an approach that elicits a shared vision for quality definitions and standards and serves as a historical marker in the higher education shift from data-driven faculty performance approaches to strengths-based, inclusive methods.

Method: The retrospective business case outlines one university’s 2018 Appreciative Inquiry Summit, 5D (define, discover, dream, design, destiny/deliver) approach, resulting deliverables, lessons learned, and conclusions.

Results: The summit and subsequent …

Seeking Equity, Agility, And Sustainability In The Provision Of Emergency Remote Teaching During The Covid-19 Pandemic: A Center For Teaching And Learning Takes An Expanded Role, Henry Trotter, Cheng-Wen Huang, Laura Czerniewicz

Higher Learning Research Communications

Objectives: The purpose of the study was to illuminate and assess the experiences and feelings of the staff of a center for teaching and learning at one South African university during the early months (April–June 2020) of the COVID-19 pandemic lockdowns when it switched from face-to-face teaching to emergency remote teaching (ERT). It explores the practical, operational, ethical, cultural, and emotional questions that the staff of this center dealt with as they supported the university in ERT provision.

Method: This paper draws on in-depth interviews with 23 staff members of the Centre for Innovation in Learning and Teaching (CILT) who …