Education Commons^™

Organizational Communication: Perceptions Of Staff Members' Level Of Communication Satisfaction And Job Satisfaction, Priti Sharma, James Lampley, Donald W. Good

Donald W. Good

The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces. This study was also designed to test the relationship between communication satisfaction and job satisfaction by analyzing the significance of different dimensions of Communication Satisfaction with the view that satisfaction is multifaceted.

The results of the study indicated that gender differences and the number of years in service do not seem to make a significant difference in the level of satisfaction among staff members, but the level …

Transforming Conflict: A Grounded Theory Study Of Six Behavior Domains Of Leaders In Five Different Fields, Scott A. Dick

Dissertations

Purpose: The purpose of this grounded theory research consisting of five collective phenomenological studies was to generate a theory that explains how exemplar leaders from five different fields use six domains of conflict transformation behaviors to establish common ground and produce breakthrough results. The six domains of behavior are communication, collaboration, ethics, emotional intelligence, problem solving, and process. Methodology: The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. Findings: The results found that exemplar leaders establish, build, …