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Institutional Processes To Determine Community Engagement Impact : A Collective Case Study., Amanda Marie Bowers

Electronic Theses and Dissertations

This qualitative, collective case study is designed to examine the processes by which urban, metropolitan institutions determine the impact their community engagement has within the local community. The study addresses the lack of research on community engagement at the institutional level, the processes that track and coordinate engagement, as well as the perspectives of community partners in this work. Research is more developed regarding individual engagement activities and student learning outcomes than it is to institutional accountability structures or community impact. Studies that center the institution as the unit of analysis are needed to address these limitations in research and …