Education Commons^™

Evidence‐Based Survey Design: The Use Of Ascending Or Descending Order Of Likert‐Type Response Options, Seung Youn (Yonnie) Chyung, Megan Kennedy, Ingrid Campbell

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Survey designers should be aware of response order effects associated with left-side selection bias, acquiescence bias, and satisficing. A sufficient amount of research has shown that descending-ordered response scales generate more positive responses from respondents than ascending-ordered scales. A simple solution to the inflated data obtained from descendingordered scales is to present response scales in ascending order. Otherwise, descending-ordered scales should be used with strategies for reducing response order effects.

Improving Caregivers’ Confidence With The Powerful Tools For Caregivers Program, Seung Youn (Yonnie) Chyung, Jordy Lepiane, Jennifer A. Shamsy, Melissa Radloff

Organizational Performance and Workplace Learning Faculty Publications and Presentations

The Powerful Tools for Caregivers (PTC) program is designed to help caregivers develop skills to improve their self-efficacy in caregiving. To demonstrate the effectiveness of the PTC program in Boise, Idaho, the program’s pre-survey (n = 277), end-of-program survey (n = 131), and 6-month follow-up post-survey data (n = 100) collected between 2011 and 2017 were analyzed in this study. The end-of-program survey data indicated that caregivers viewed the quality of the program to be excellent and that all of them felt more confident as a caregiver. Factor analysis and reliability testing on the pre-survey data confirmed that seven questions …

Specifying Human Performance Solutions Through Well‐Formed Business Requirements, Peter C. Honebein

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Are you looking for a way to communicate the results of gap and cause analyses to your clients and stakeholders clearly, simply, and quickly? Writing business requirements is a method for documenting key human performance accomplishments. Through well‐formed business requirements, human performance practitioners are more able to discover creative and effective training and non‐training solutions across the six boxes of the behavior engineering model.

Evidence‐Based Survey Design: The Use Of Continuous Rating Scales In Surveys, Seung Youn (Yonnie) Chyung, Ieva Swanson, Katherine Roberts, Andrea Hankinson

Organizational Performance and Workplace Learning Faculty Publications and Presentations

When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.

Educational And Environmental Support For Novice E‐Learning Developers, Lisa A. Giacumo, Seung Youn (Yonnie) Chyung, Ingrid A. Campbell, Angela Bilkey, Erin Gibson

Organizational Performance and Workplace Learning Faculty Publications and Presentations

The e‐learning marketplace is evolving. Many organizations use rapid e‐learning development tools today, and instructional designers often need to upgrade their marketable skill‐sets as applied to e‐learning. We gathered survey and interview data from academic and corporate samples of instructional designers and e‐learning developers to investigate which features of rapid e‐learning development tools they value and why. Results suggest that formal education and organizational support are needed to help them become competent and marketable e‐learning practitioners.

Evidence‐Based Survey Design: The Use Of Negatively Worded Items In Surveys, Seung Youn (Yonnie) Chyung, Julie R. Barkin, Jennifer A. Shamsy

Organizational Performance and Workplace Learning Faculty Publications and Presentations

A close examination of the literature on including positively and negatively worded items in structured survey questionnaires revealed that contrary to the traditional wisdom, it is better not to use a mix of positively and negatively worded items as doing so can create threats to validity and reliability of the survey instrument. If mixing, it is recommended to use strategies derived from research to improve the quality of data and the instrument validity and reliability.

The Effect Of Shared Leadership On Team Processes And Performance, Soo Jeoung Han, Yunsoo Lee, Michael Beyerlein, Judith Kolb

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Purpose - This study examined the effect of shared leadership on student project team processes and outcomes. We focused on shared leadership and its association with team processes (coordination, goal commitment, and knowledge sharing) and team performance.

Design/methodology/approach - To examine the shared leadership, team processes, and performance model, we conducted two separate surveys of 158 graduate and undergraduate students working in project teams at a large southwestern university.

Findings - Results showed that shared leadership positively affected coordination activities, goal commitment, and knowledge sharing, which in turn, positively affect team performance, even though shared leadership had no direct effect …

A Multilevel Model Of Collaboration And Creativity, Michael Beyerlein, Soo Jeoung Han, Ambika Prasad

Organizational Performance and Workplace Learning Faculty Publications and Presentations

The progress of science requires the growth of understanding in both directions, downward from the whole to the parts and upward from the parts to the whole.

—FREEMAN DYSON, 1996, p.2

Creativity does not occur in a vacuum. An enabling environment must exist. Whether creativity is at the breakthrough level or a cluster of micro-level events, it requires environments with special facets—especially collaboration that enables knowledge sharing and idea synthesis.