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“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken
“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken
Publications and Research
Eighteen academic library users who are blind were interviewed about their experiences with academic libraries and the libraries’ websites using an open-ended questionnaire and recorded telephone interviews. The study approaches these topics from a user-centered perspective, with the idea that blind users themselves can provide particularly reliable insights into the issues and potential solutions that are most critical to them. Most participants used reference librarians’ assistance, and most had positive experiences. High-level screen reader users requested help with specific needs. A larger number of participants reported contacting a librarian because of feeling overwhelmed by the library website. In some cases, …
Faculty Visions For Teaching Web Accessibility Within Lis Curricula In The United States: A Qualitative Study, Adina Mulliken, Mireille Djenno
Faculty Visions For Teaching Web Accessibility Within Lis Curricula In The United States: A Qualitative Study, Adina Mulliken, Mireille Djenno
Publications and Research
This qualitative study explores the understanding and perspectives of faculty in US library and information science (LIS) programs about teaching web accessibility. “Web accessibility” can be defined simply as making websites accessible for all, including people with disabilities. Eight LIS professors and two graduate LIS students or recent alumni with interests in accessibility were interviewed for the study. Results showed that, although some faculty were novices, most interviewees thought it would be beneficial to teach web accessibility in a variety of LIS courses. However, despite the seeming consensus, discussion of incorporating web accessibility into curricula was rare. This study explores …