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Optimizing Student' Satisfaction In Online Courses: Using A Two-Factor Theory As A Lens, Firm Faith Watson
Optimizing Student' Satisfaction In Online Courses: Using A Two-Factor Theory As A Lens, Firm Faith Watson
Firm Faith Watson, Ph.D.
What experiences do students perceive as satisfying and dissatisfying in online courses? The answer to this question continues to gain significance because students’ satisfaction is a very important indicator of the caliber of online courses, a learning modality which has escalated in the last decade. This presentation will address practical, theory-based approaches that will help online practitioners to design and assess course experiences that maximize online students’ satisfaction while minimizing or eliminating online students’ dissatisfaction.