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2012

Theses and Dissertations

Educational Assessment, Evaluation, and Research

Trust building

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Communication Patterns Among Members Of Engineering Global Virtual Teams, Holt Zaugg Jul 2012

Communication Patterns Among Members Of Engineering Global Virtual Teams, Holt Zaugg

Theses and Dissertations

Global virtual (GV) teams provide an opportunity for engineering students to participate in meaningful, cross-cultural learning projects without additional costs of time and money associated with study abroad programs. However, students must learn how to communicate effectively with international team members. Instruction to help students learn which virtual communication technologies to use and how to use them is needed. Training must include cross-cultural training that facilitates team communications and interactions with people from different cultural backgrounds. This study focused on how 10 specialized lessons, Principles of Global Virtual Teams (PGVT), facilitated the communications and interactions of students participating on GV …