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Competency-Based Curriculum For A Master's Program In Service Science, Management And Engineering (Ssme): An Online Delphi Study, Rahul Choudaha

Electronic Theses and Dissertations

The overarching purpose of this research was to provide theoretical and conceptual foundations for developing a competency-based curriculum for an interdisciplinary master's program in Service Science, Management and Engineering (SSME). Specifically, the objective was to ascertain the competencies and courses that are relevant for developing a competency model for a service scientist and a curriculum blueprint for SSME. The study employed three rounds of the online Delphi survey to achieve the research objectives. The three rounds were used to identify, prioritize, and define competencies and courses. A panel of industry professionals and university faculty were invited to participate as experts. …

Perceptions Of Second-Level Managers' Performance In Student Affairs, Jennifer Kingsley

Educational Foundations & Leadership Theses & Dissertations

This study explored first- (subordinates) and second-level (managers) student affairs professionals' perceptions of managers' skills and abilities (N = 193). Participants in this study were members of the National Association for Student Personnel Administrators, National Association for Campus Activities, Association of College an University Housing Officer-International, and the Association on Higher Education and Disability in Virginia. Two instruments were used for the study: (1) Demographics, collecting demographic information and qualitative data, (2) Survey of Management Practices, which assesses managers' skills and abilities.

The respondents were predominantly Caucasian (82%), female (62%), between 26–40 years old (72%), and held a master's degree …