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Effects Of Electronic Mail On Staff Communication Satisfaction And Computer Anxiety, Donald D. Luck

Dissertations and Theses @ UNI

Research indicates teacher isolation and computer anxiety are significant problems effecting teachers. This study examined the influence of electronic mail on these two problems. The research hypotheses questioned whether electronic mail installation positively effected a staff's level of communication satisfaction and/or lowered their level of computer anxiety.

Three sites were used in the study. Site One had electronic mail at the time of both measurements, Site Two implemented electronic mail immediately following the first measurement, and Site Three never used electronic mail. Ten months separated the measurements.

The study used the Computer Satisfaction Questionnaire to measure eight components of communication …