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Higher Education

Higher Education

The Dissertation-in-Practice at Western University

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Full-Text Articles in Education

Defining Student Success From A Holistic Perspective, Ranabelle Aranda Stroh Aug 2023

Defining Student Success From A Holistic Perspective, Ranabelle Aranda Stroh

The Dissertation-in-Practice at Western University

Scholarly literature on higher education presents a plethora of student success definitions. These definitions encompass both quantitative and qualitative data as measurements. However, inconsistent definitions of student success have negatively impacted students’ experiences in higher education. This Organizational Improvement Plan (OIP) addresses the Problem of Practice (PoP): the need to bring awareness to the inconsistent definitions of student success and the negative impacts on student experiences at Oasis College. I explore the organizational context at Oasis College and propose a strategy as a response to the PoP, including the contributing factors. Utilizing the Kahkisiw model as the change vision sets …


Changing The Course Of Faculty Engagement In Academic Governance: Reconcilation Through Education, Trish Nuyten Jul 2022

Changing The Course Of Faculty Engagement In Academic Governance: Reconcilation Through Education, Trish Nuyten

The Dissertation-in-Practice at Western University

During the past decade, River’s Edge has engaged in organizational change due to neoliberal reforms permeating the higher education sector in the province. Chronic under-funding and annual budget cuts have directed change efforts towards commodifying service, education, and research to generate revenue from public consumption. Like other higher education institutions, River's Edge responds by positioning itself to become a driver of economic development rather than a force for social change. The mandate and strategic priorities of the provincial government is the primary driver of institutional change. The mandate holds the institution accountable by setting key performance indicators to serve the …


Enhancing Experiential Learning Opportunities Through The Integration Of Continuous Improvement Practices, Alena Shah Ms. Aug 2021

Enhancing Experiential Learning Opportunities Through The Integration Of Continuous Improvement Practices, Alena Shah Ms.

The Dissertation-in-Practice at Western University

Experiential learning (EL) in higher education has become a prominent academic curriculum component. Recent provincial guidelines emphasize that post-secondary institutions provide students EL opportunities, outlining criteria as to what counts as an EL activity. While these guidelines provide instruction on what an EL opportunity should contain, it does not detail how post-secondary institutions should develop and implement these activities responsive to their unique student population needs. This Organizational Improvement Plan (OIP) aims to determine how an Ontario university can provide meaningful, student-focused EL opportunities through a centralized, theoretically-informed EL implementation framework. It centers around a Problem of Practice (PoP) at …


Creating And Implementing Online Courses Through The Development Of An E-Pedagogy, Drew Kean Jun 2019

Creating And Implementing Online Courses Through The Development Of An E-Pedagogy, Drew Kean

The Dissertation-in-Practice at Western University

Post-secondary education in Ontario is rapidly transforming due to the changing needs of students which include an expectation of technology-enabled teaching methods and access to flexible learning options, such as online courses. The province of Ontario has responded by including innovative teaching methods and access to flexible learning options in their vision for post-secondary education. The institution discussed within this OIP has responded by offering online courses, however, there is a lack of development tools to support faculty when creating and implementing online courses. This Organizational Improvement Plan (OIP) examines how a polytechnic college can address this problem by developing …


Shifting Directions: Conceiving, Implementing, And Navigating The Inherent Complexities Of Student Recruitment Customer/Constituent Relationship Management (Crm) Systems Within Higher Education, Colin Couchman Jun 2018

Shifting Directions: Conceiving, Implementing, And Navigating The Inherent Complexities Of Student Recruitment Customer/Constituent Relationship Management (Crm) Systems Within Higher Education, Colin Couchman

The Dissertation-in-Practice at Western University

A Constituent (often and typically referenced as Customer) Relationship Management (CRM) system is utilized within organizations whose focus is on customer development and service. A CRM is both an organizational approach involving significant human and system processes, as well as a technological intervention. Typically, CRMs have been implemented within commercial enterprises, specifically those operations with direct contact with customers or consumers, possibly as end–users of products, or even middle–sales operators such as wholesalers and governmental agencies. Over the past number of decades, higher education institutions in Canada have developed strategic and tactical plans to more fully respond to the changing …