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Understanding And Applying Emotional Intelligence: A Qualitative Study Of Tampa Veterans Administration Hospital Employees, Brenda Webb Johnson

USF Tampa Graduate Theses and Dissertations

Emotional intelligence (EI) has not been studied extensively within the Veterans’ Health Administration (VHA). The VHA is the largest healthcare organization in America with over 360,000 employees and the organization invests heavily in competency development. The Tampa VA is a level 1 facility with over 5,000 employees in the Tampa Bay area. The facilities Education office offers competency development through soft skills training, leadership development, and contracted courses that include emotional intelligence for leaders.

The purpose of this study was to better discern ten Tampa VA medical center employees understanding and application of EI competence within their personal and professional …

Just-In-Time Education For Intensive Care Nurses, Rosemary D. Soriano

Nursing Masters

Background: Continuing education is fundamentally necessary to ensure ongoing competency of nurses in the Intensive Care Unit (ICU). There are many effective methods of continuing education, but there is a gap in continuing education for ICU nurses for high-risk low-frequency therapies (HRLFT).

Objectives: The purpose of this project was to determine if the implementation of Just-in-Time Education (JITE) for HRLFT in the Pediatric Intensive Care Unit (PICU) improved nurses’ feelings of competence, comfort, and safety when utilizing these interventions.

Methods: JITE checklists for nurses were developed for HRLFT in the PICU. The checklists were reviewed by the staff …

Competency Development In Community-Based Occupational Therapy, Sunny R. Winstead

All Theses And Dissertations

The aims of this study were: a) to discover which strategies community-based occupational therapists (OTs) find most effective for developing the competencies that have been identified as unique to community-based occupational therapy (OT) practice, b) to examine respondents’ perceptions of the effectiveness of their academic training and of current professional development resources, and c) to explore respondents’ suggestions for improving academic training and continuing education for OTs in community-based practice. Data collection was completed using an electronic survey that targeted members of the American Occupational Therapy Association who have experience in community-based OT. The survey was completed by 81 OTs …

Competencies For Competency Based Higher Education: A Delphi Study, Cathryn Grammer Margolin

Dissertations

Purpose: It was the purpose of this study to identify the important competencies necessary in the workplace for graduates from a competency based education (CBE) program for the bachelor of business administration (BBA) degree, and the learning activities that best support the teaching of those competencies as perceived by human resource (HR) experts working in business.

Methodology: This study used a modified policy Delphi design to identify the competencies needed for a CBE BBA program. HR professionals completed three rounds of surveys to identify and prioritize competencies, and then offered suggestions for learning activities to contribute to CBE BBA students …

Perceptions Of Cultural Competency Skills Among Professional Housing And Residential Life Staff At Postsecondary Institutions, William Washington Iii

Master's Theses and Doctoral Dissertations

Student demographics on college campuses continues to change. The globalization of the student population brings challenges to providing optimal services from staff throughout higher education and particularly from professional housing and residential life (HRL) staff, who may be the first level of support for many students. The purpose of this quantitative study was to understand HRL staffs’ perceptions about their ability to support diverse students. Responses to the Multicultural Competence for Student Affairs Preliminary 2 scale (MCSA-P2) survey instrument provided a basis to compare the level of cultural competence of HRL staff across six demographic variables: gender, age, ethnicity, professional …