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Nontraditional Graduate Students' Satisfaction With Their Transnational Educational Experience, Christopher Ihesiaba Nnoduechi

UNF Graduate Theses and Dissertations

This retrospective, nonexperimental, quantitative study was designed to explore nontraditional students’ perceptions of satisfaction with their graduate education experience in a customized transnational educational context. This study was undergirded by theories and concepts gleaned from multiple disciplines. Disconfirmed expectations theory of consumer satisfaction derived from expectancy theory, which describes the motivations and behaviors of consumers who purchase a service but cannot fully evaluate the service until it has been consumed, provided the overarching conceptual framework for the research.

This research analyzed data from 62 graduates of a customized, transnational Master of Education program in educational leadership. Participants responded to a …