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Theses/Dissertations

Higher Education

COVID-19

Graduate Research Theses & Dissertations

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Who Helps The Helper? A Phenomenology Of The Impact Of Secondary Trauma During Covid-19 On Student Affairs Professionals In Dean Of Students Offices, Case Management Roles, Residential Housing And Cultural Resource Centers, Jeffrey M. Salmon Jan 2023

Who Helps The Helper? A Phenomenology Of The Impact Of Secondary Trauma During Covid-19 On Student Affairs Professionals In Dean Of Students Offices, Case Management Roles, Residential Housing And Cultural Resource Centers, Jeffrey M. Salmon

Graduate Research Theses & Dissertations

Student affairs professionals (SAPs) are no strangers to experiencing secondary trauma as their work in multiple fields brings them in close contact with students in crisis. During the COVID-19 pandemic, higher education found its world turned upside down and students were facing heightened trauma due changing class modalities, problematic finances, disruptive living situations, lack of basic needs, as wells as virus-related death and sickness. This phenomenological research study examines the essence of secondary trauma specifically during the COVID-19 pandemic experienced by SAPs who work as Deans of Students, Case Managers, Housing Professionals, and Cultural Resource Center Professionals. This research interviewed …


Eat Glass And Walk On Fire, While Managing A Pandemic: A Narrative Study Of African American Women Who Serve As Chief Housing Officers, Valronica Marie Scales Jan 2022

Eat Glass And Walk On Fire, While Managing A Pandemic: A Narrative Study Of African American Women Who Serve As Chief Housing Officers, Valronica Marie Scales

Graduate Research Theses & Dissertations

Creating uncertainty and stress, the COVID-19 pandemic and increased attention on racial relations, drastically changed how higher education and student affairs operated. For African American women, combatting racism and sexism has always been a daily occurrence in their professional and personal life but the pandemic heightened the challenges African American women had to overcome. This narrative inquiry study explored the lived experiences of African American women who were serving as Chief Housing Officers at Predominately White Institutions during the first 18-months of the COVID-19 pandemic. Findings highlight how the intersection of sexism and racism shaped the lived experiences of the …


Oh, You're The One That's Keeping Us Open: Senior Student Affairs Officers' Crisis Leadership And Decision Making In Response To Covid-19, Michael R. Lango Jan 2021

Oh, You're The One That's Keeping Us Open: Senior Student Affairs Officers' Crisis Leadership And Decision Making In Response To Covid-19, Michael R. Lango

Graduate Research Theses & Dissertations

The purpose of this dissertation was to understand the experience of higher education crisis leaders while facing an unprecedented crisis. COVID-19 thrust senior student affairs professionals, who most often serve as crisis leaders on small college campuses, into the position of decision-maker guiding the campus response to the pandemic. The research explored the crisis leadership experience of SSAOs during the first year of their crisis response. Five themes emerged from the data collected during the research: a) the influence of institutional structure and culture on decisions, b) uniqueness of crisis decision making, c) engagement and utilization of human resources, d) …