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Increasing Student-Teacher Interactions At An Urban Commuter Campus Through Instant Messaging And Online Office Hours, Nathan H. Lents, Oscar E. Cifuentes

Publications and Research

Encouraging first year undergraduate students in large lecture-hall classes to seek out and actively engage their professors is a perennial problem in science education. This problem is especially acute for commuter and minority populations. Thus, because personal relationships between students and professors are well known to promote student learning and academic success, fostering new ways to connect students and faculty is essential for reducing attrition at inner-city colleges. In the current study, we demonstrate that the use of instant messaging (IM) is highly effective in fostering student-teacher interactions in the lecture-hall setting of an introductory major-level biology course at John …