Education Commons^™

Engaging Students Through Communication And Contact: Outreach Can Positively Impact Your Students And You!, Kimberly Byrd, Wendy Achilles, Jaclyn Felder-Strauss, Paul Franklin, Joan Janowich

Faculty Publications and Presentations

Student retention is a critical component to the success of any university, whether instruction is provided in a traditional or online setting. Creating an effective student retention program can positively impact student success and, ultimately, the reputation and the image of the institution. The implementation of a student retention program can be especially challenging in the online environment for both the instructors and the institution. Unlike a traditional university setting where students and instructors interact face-to-face, online programs need to rely on alternative methods to engage students. When online instructors take the time to create a consistent proactive outreach program …