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Educational Assessment, Evaluation, and Research

2018

Text analytics

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Full-Text Articles in Education

Text Analytics Approach To Extract Course Improvement Suggestions From Students’ Feedback, Swapna Gottipati, Venky Shankararaman, Jeff Rongsheng Lin Dec 2018

Text Analytics Approach To Extract Course Improvement Suggestions From Students’ Feedback, Swapna Gottipati, Venky Shankararaman, Jeff Rongsheng Lin

Research Collection School Of Computing and Information Systems

In academic institutions, it is normal practice that at the end of each term, students are required to complete a questionnaire that is designed to gather students’ perceptions of the instructor and their learning experience in the course. Students’ feedback includes numerical answers to Likert scale questions and textual comments to open-ended questions. Within the textual comments given by the students are embedded suggestions. A suggestion can be explicit or implicit. Any suggestion provides useful pointers on how the instructor can further enhance the student learning experience. However, it is tedious to manually go through all the qualitative comments and …


Sufat: An Analytics Tool For Gaining Insights From Student Feedback Comments, Siddhant Pyasi, Swapna Gottipati, Venky Shankararaman Oct 2018

Sufat: An Analytics Tool For Gaining Insights From Student Feedback Comments, Siddhant Pyasi, Swapna Gottipati, Venky Shankararaman

Research Collection School Of Computing and Information Systems

Teacher evaluation is a vital element inimproving student learning outcomes. Course and instructor feedback given bystudents, provides insights that can help improve student learning outcomes andteaching quality. Teaching and course evaluation systems help to collectquantitative and qualitative feedback from students. Since manually analysingthe qualitative feedback is painstaking and a tedious process, usually, onlythe quantitative feedback is often used for evaluating the course and theinstructor. However, useful knowledge is hidden in the qualitative comments, inthe form of sentiments and suggestions that can provide valuable insights tohelp plan improvements in the course content and delivery. In order toefficiently gather, analyse and provide …