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Full-Text Articles in Education

Using Focus Groups For Operational Improvements, Larry D. Long, Laura Cole Oct 2013

Using Focus Groups For Operational Improvements, Larry D. Long, Laura Cole

Larry D. Long

Whether you are interested in revamping your programming model, your department website, or your housing sign-up process, focus groups can be a useful assessment approach for understanding the resident or guest experience and identifying areas of improvement. Using a case study approach, the presenters will explain how to conduct focus groups. They will also share lessons learned from their own experience in conducting focus groups.


Repairing Harm: Using Restorative Practices To Build Community, Katie R. Kole, Josh M. Durbin, Larry D. Long Jan 2013

Repairing Harm: Using Restorative Practices To Build Community, Katie R. Kole, Josh M. Durbin, Larry D. Long

Larry D. Long

Article on using restorative practices in residence life.