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A growing area of concern in the field of developmental disabilities is how to deliver and evaluate quality services and supports to persons with developmental disabilities and their families. This has been termed quality assurance. Quality assurance has been defined as a process which involves the identification and articulation of certain values and beliefs which serve as a foundation for the delivery of services and supports (Sundram, 1993). The quality assurance process is aimed at how services and supports to individuals with developmental disabilities and their families are delivered and evaluated. A critical component of this process is the partnership …

This study is a follow-up to a study which previously appeared in Education and Training in Mental Retardation conducted by Wheeler, Bates, Marshall, and Miller (1988). The Wheeler et al., (1988) study examined the use of a self-monitoring procedure to remediate the social skills behaviors of a young man with Down syndrome (i.e., Phil) in a supported competitive employment setting. The present study, which was conducted six-months later demonstrates the efficacy of the follow-along component of the supported employment model and also demonstrates the use of a criterion-referenced assessment and treatment package to re-train technical job skills.