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Speech and Rhetorical Studies

Communication skills

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Full-Text Articles in Education

Crafting The Message: The Complex Process Behind Presidential Communication In Higher Education, Jon Mcnaughtan, Patricia Ryan Pal Sep 2019

Crafting The Message: The Complex Process Behind Presidential Communication In Higher Education, Jon Mcnaughtan, Patricia Ryan Pal

Journal of Research on the College President

University presidents engage in formal and informal communicationthrough multiple modes of communication. While scholars have studied the content and motivations behind presidential communication, this study provides insight into the process that university presidents engage in when crafting public statements. Utilizing interviews with presidents (8) and vice-presidents of communication (4) at U.S. flagship universities, we employ the cognitive process writing theory to develop a process model of presidential communication,while highlighting how presidents describe their experiences crafting communication. Results highlight thepresident’sperception of theirroleas instigator of communication, the involvementof other senior leaders (e.g., legal counsel, chief of staff, etc.), andinsight into thecomplex process …


Examining Students’ Learning And Preparation In A Basic Communication Course, Stevie M. Munz, Janet Colvin Jan 2019

Examining Students’ Learning And Preparation In A Basic Communication Course, Stevie M. Munz, Janet Colvin

Basic Communication Course Annual

Prior to beginning a basic communication course, students enter with learning expectations and motivations to transfer knowledge outside the classroom. The present study examined 373 qualitative pre and post-test responses from students enrolled in a basic communication course to assess their self-defined learning and speaking preparation expectations. Through our findings, we learn that students articulate their goals in relationship to communication skills (e.g., reduce anxiety, verbal/non-verbal, audience analysis, personal goals, and confidence) and preparation (e.g., writing, outlining, presenting, and past experiences). These findings are explored in greater detail and extend our understanding of students’ goals and expectations when they enter …


Communication Apprehension: Understanding Communication Skills And Cultural Identity In The Basic Communication Course, Stevie M. Munz, Janet Colvin Jan 2018

Communication Apprehension: Understanding Communication Skills And Cultural Identity In The Basic Communication Course, Stevie M. Munz, Janet Colvin

Basic Communication Course Annual

Students enrolled in a basic communication course are required to self-examine their communication apprehension by means of the PRPSA (McCroskey 1970). The present study qualitatively examined pretest and posttest responses from 793 students enrolled in a basic communication course to assess their understanding of their communication apprehension. Our findings reveal that students articulate their communication apprehension in relationship to their public speaking skills (e.g., writing/outlining, audience analysis, and argumentation skills) and cultural identity (e.g., ESL, peer relationship, and religious identity). Our findings contribute to previous understanding of communication apprehension and are discussed in great detail alongside implications and future directions.