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Stakeholder Perceptions Of A University Response To Crisis, Katherine M. Kelley
Stakeholder Perceptions Of A University Response To Crisis, Katherine M. Kelley
Electronic Theses and Dissertations
The purpose of this study was to contribute to current theory-driven research in crisis communication by examining the perceptions of multiple stakeholder groups to a university crisis response strategy. Two main questions were examined in this dissertation. The first question attempted to determine if a significant difference existed between stakeholder groups and their perception of university reputation, responsibility for the crisis, and potential supportive behaviors toward the university following the university’s response to a crisis. The second asked if Coombs’s Situational Crisis Communication Theory is a practical application for universities.
The participants were from 4 stakeholder groups associated with a …
Broadband Access For Students At East Tennessee State University, Thomas Scott Sawyer
Broadband Access For Students At East Tennessee State University, Thomas Scott Sawyer
Electronic Theses and Dissertations
The purpose of this study was to determine the availability of Internet access for students attending East Tennessee State University during the fall semester 2013. It has been unknown to what degree broadband access is available in the East Tennessee State University service area that includes counties in East Tennessee, Southwest Virginia, and Western North Carolina.
The research was conducted during the fall semester 2013 including the months of August, September, and October of 2011. Data were gathered by surveying currently enrolled students of the university. Seven hundred eighty-four students responded to the survey. The survey instrument covered areas of …