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The Organizational Communication Climate And Utilization Of Lines Of Communication Within Purdue University Calumet, Judith Lynn Hack
The Organizational Communication Climate And Utilization Of Lines Of Communication Within Purdue University Calumet, Judith Lynn Hack
Dissertations
Problem. The study explored the health of organizational communication at an urban regional commuter campus of a midwestern university through use of Communication Climate, System-Semantic, and Episodic Communication Channels in Organizations (ECCO) methodologies. This combination of methodologies formed an internal audit of communication processes at the University (Spring 1992). The effectiveness of communication within the University after a 20-year period of significant internal change was studied.
Method. Climate methodology measured Trust, Participative Decision-Making, Supportiveness, Openness, Listening, and Performance Goals aspects and a Composite Climate through written surveys with Faculty, Clerical and Service staff, and Administrative/Professional groups. System-Semantics methodology utilized (1) …