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Adaptive Leadership During Times Of Great Change And Opportunity: Building Adaptive Capacity As Perceived By Community Emergency Response Team Program Managers, Ramona Gresham
Dissertations
Purpose: The purpose of this phenomenological study was to identify and describe the strategies used by Community Emergency Response Team (CERT) program managers to build an adaptive capacity based on the five key characteristics of adaptive leadership identified by Heifetz et al. (2009).
Methodology: This phenomenological study explored the lived experiences of 1` to build an adaptive capacity. The purposeful, convenience sampling frame was used to identify 10 participants who met the study’s criteria. The semistructured, open-ended interview protocol was developed by a thematic research team of nine peers and three faculty advisors. The data collected from interviews and artifacts …